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AI takes on return fraud as holiday returns surge

NEWYou can now listen to Fox News articles! Data from Happy Returns, a UPS-owned reverse logistics company, shows that nearly one in every 10 retail returns in the United States involves fraud. Retailers now lose an estimated $76.5 billion a year to the problem.  To slow those losses, Happy Returns, which specializes in boxless in-store returns for online purchases, is …

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